Create an Account

First you will need to create an account. We will ask for your name and contact details. To verify that you are a genuine buyer we will ask you to verify your identity by using industry standard verification methods of verifying a mobile number and debit or credit card. These are all administered by a third party and no card details are retained for future use, simply to prove who you are. Once your account is activated you are free to start bidding.

Bidding

All auctions have a starting price of £0.99. When you place a bid you can enter the maximum amount that you wish to bid and we will automatically increase your bid if you are outbid by someone else until you reach your maximum. Alternatively you can enter an individual bid one at a time.

When you place a bid you are bidding for the entire contents of the room. No cherry-picking is allowed. You will be required to pay a security deposit which will be forfeited if you do not clear the entire room contents or leave something behind on site. If this happens your account will be blocked and you will not be able to participate in any future auctions. The amount of the security deposit will be clearly stated in each listing.

You've Won...What Next

If you are successful in winning an auction payment may be required in different ways depending on which storage company has placed the room up for sale. The method of payment will be clearly stated in every listing. For example, some storage companies prefer payment to be made on collection at the store, whereas others require payment to be made via us before collection.

If you win an auction but fail to pay your account will be blocked and you will not be able to participate in any future auctions, so please make sure you are able to satisfy the payment requirements of individual auctions.

Most companies will only accept payment by pin-verified card and cash is not accepted. Again this will be clearly stated in each listing.

Booking a Collection
Changing Your Collection Date
Paying Online and Booking a Collection Date

Fees

There are no buyer's fees.

Your Interests

If you tell us what sort of items you are interested in we can notify you when rooms are listed that contain them. Just fill in the keywords in your account to get notifications.

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